Refund policy

At Infiqunzy Apparel, we are committed to delivering quality products and excellent customer service. Please take a moment to review our return and exchange policy:

  1. Damaged or Missing Items
    If your order arrives damaged or has missing items, please contact us immediately.
    You can reach us at:
    📧 Email: abhaygoyal@infiqnzy.com
    📱 WhatsApp: +918923338262
    Please include your order number and clear photos (if applicable) to help us resolve the issue quickly.
  2.  Exchange Policy (Size Only)
    We offer size exchanges only.

    Exchange requests must be made within 7 days of receiving the product.

    Items must be unused, unwashed, and returned in their original packaging with tags intact.

    Reverse pickup (where available) or self-shipping instructions will be provided once your exchange is approved.

    Exchanges are subject to stock availability

  3. Order Cancellation
    You may cancel your order within 24 hours of placing it on our website.
    To cancel, please contact us via email or WhatsApp with your order ID.

    4. Refund Policy
    In the rare case of a refund (due to damaged/missing products or cancelled orders), the refund will be processed within 7 business days after confirmation.
    Refunds will be made to the original mode of payment

 

5. No Return Policy
We do not accept returns for any other reason apart from size exchange or damage/missing issues.
However, we're always here to assist you. For any queries or concerns, feel free to reach out via email or WhatsApp